About the session
Insurance customers today expect convenient, personalized digital experiences whether they are using a website to get a quote, logging into a portal to adjust a policy, or employing a mobile app to start a claim.
To deliver those experiences quickly and easily, insurers need a flexible, adaptable platform that can integrate legacy systems and new tech.
Hastings Direct, a leading UK-based general insurer, is achieving success with the Magnolia digital experience platform (DXP). With Magnolia, the company has implemented an omnichannel strategy, connecting customers seamlessly across touchpoints, while streamlining content management for faster updates across digital channels.
Join the webinar to discover how Hastings Direct has leveraged Magnolia to:
- Accelerate content workflows, making it easier for teams to create, publish, and update content rapidly
- Deliver better customer outcomes with a consistent, engaging digital experience across channels
- Improve SEO, gaining a key competitive advantage in a crowded marketplace
Meet the presenters
Head of Digital Engagement & Experience, Hastings Direct
David has over 17 years of experience in financial services across digital, commercial, and customer roles with both Hastings Direct and HSBC Bank. Today he leads the team responsible for research and UX design as well as product management of Hastings’ website, mobile app, and web portal digital platforms.
